Privacy Policy
At Kalaams, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our mobile application and website, collectively referred to as “Kalaams.”
Information We Collect
Kalaams doesn’t automatically collect your personal information when you visit our website. Instead, we only see details like the internet service provider you use and the domain name or IP address of the server you’re using to access our site. This helps us understand how many people visit our website and where they’re coming from. We collect this information in totals, not individual user data.
We don’t gather personal details such as names, addresses, email addresses, or credit card information unless you provide them voluntarily. For example, if you choose to fill out an online form or make a donation, we’ll collect personal information like your name, address, and email address to process your request securely. We collect personal and non-personal information to provide you with a personalized and efficient experience on Kalaams. The types of information we may collect include:
- Personal Information: This may include your name, email address, phone number, and any other information you provide when registering an account or contacting us for support.
- Usage Data: We may collect information about your interactions with the app, such as the features you use, the content you view, and your interactions with other users.
- Device Information: We may collect information about the device you use to access Kalaams, including your device type, operating system, unique device identifiers, and IP address.
How We Use Your Information
Kalaams values your privacy and takes the responsibility of safeguarding your information seriously. We assure you that any information collected on this site is owned solely by Kalaams, and we do not sell the personal information of our website users or offline donors to any third parties.
We want to clarify that we will not sell, trade, or share any donor’s personal information with anyone else without their explicit permission. Your personal information, such as your name, address, email, or credit card details, will be kept strictly confidential and used only to support your relationship with Kalaams and to keep you updated with relevant information.
If you choose to provide us with your information, either through our website or other means, we may use it to add you to our mailing list for regular updates. However, you can opt out of receiving such mailings anytime by contacting us.
Similarly, if you provide us with your email address, we may add you to our email list for communication purposes. However, you can easily unsubscribe from our email list at any time by following the unsubscribe instructions provided at the bottom of each email.
We follow strict anti-spam practices for our email outreach and never share our email lists with third parties. Your privacy and preferences are important to us, and we strive to maintain transparency and respect for your choices regarding communication from Kalaams. We may use the information we collect for various purposes, including but not limited to:
- Providing and improving our services
- Personalizing your experience on Kalaams
- Communicating with you about updates, promotions, and other relevant information
- Analyzing trends and user behavior to enhance our app and website
- Responding to your inquiries and providing customer support
Data Sharing and Disclosure
We may share your information with third-party service providers that assist us in providing and improving Kalaams. Confidentiality agreements bind these service providers and are only authorized to use your information as necessary to perform their services.
We may also disclose your information in response to a legal request, such as a court order or subpoena, or when we believe it is necessary to protect the rights, property, or safety of Kalaams, our users, or others.
Data Security
At Kalaams, we prioritize the safety and security of your transactions and implement stringent measures to safeguard your information. When you make donations on our website, rest assured that we utilize the highest level of security possible. We employ SSL (Secure Sockets Layer) technology to encrypt your information as it travels over the Internet. SSL is an industry-standard security protocol that makes it exceptionally challenging for unauthorized individuals to intercept the credit card details you provide to us. The companies we partner with to process credit card transactions also employ advanced encryption and security protocols to ensure the utmost protection.
To identify secure website pages, look for the secure symbol at the bottom of your browser screen. In most browsers, this symbol is either a lock or a key. When the lock symbol appears locked, it indicates that the page is secure. Conversely, if it seems unlocked, the page is deemed insecure. Furthermore, our website has comprehensive security measures to safeguard against the loss, misuse, and alteration of the information under our control. Your peace of mind and confidence in the security of your transactions are paramount to us at Kalaams. We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You may choose to keep certain information private from us, but this may limit your ability to access certain features of Kalaams. You can also opt out of receiving promotional communications from us by following the instructions provided in those communications.
Changes to this Privacy Policy
If there are any future changes to our information practices, we are committed to keeping you informed. Any policy updates will be promptly posted on our website to notify you of these changes. Additionally, we will allow you to opt out of any new uses of your information. We encourage you to regularly review the privacy policy section of our website if you have concerns about how your information is used. Rest assured that any alterations to this policy will be communicated before their implementation, ensuring transparency and giving you the chance to make informed decisions regarding your privacy. Your trust and confidence are paramount to us at Kalaams, and we are dedicated to maintaining open communication about our information practices. We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on our website or app and updating the “Last Updated” date at the top of the policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us at info@kalaams.com.
By using Kalaams, you consent to the terms of this Privacy Policy and the collection, use, and disclosure of your information as described herein.